The Future File software is password protected to provide extra security for your sensitive personal information.
If you have forgotten your password, click on the “Reset Password” button within your software and type the answers to your security questions exactly as you had written them when you set up your Future File. It will not allow you to reset your password if these are incorrect. Then, click on the “Continue” button to reset your password.
If you cannot remember the answers to your security questions or your password, you will be locked out of your Future File software with no option for reset, so please keep your password and answers to the security questions somewhere secure, but where you can find them.
If you require further assistance, please contact Customer Service HERE.